You don’t have to do it alone.

If you are juggling many projects, missing expertise, need to train new employees, or simply want someone to run an occasional project for you – Voxco can help. Think of our professional services team as a flexible extension of your staff.

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Survey scripting

You know about research design; we are experts at scripting with Voxco survey tools. Our team can program any questionnaire for you – from basic surveys to complex, multi-mode market research studies.

We will work on your schedule to script, test, and send you the final questionnaire. And all that at a compelling price. Count on us as a long-term partner, for reoccurring studies, or to occasionally alleviate workload during peak or vacation times.

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Specialized project support

Sometimes you need a bit of help to get a project off the ground. Other times, you need a reliable partner to take over a whole study. Voxco can help you with both.

We offer a turnkey service for Voxco Online that covers survey scripting, survey hosting, invitations, and survey results dashboards. Project done! Or choose from our hybrid support services for any Voxco survey tool.

We will provide the timely support required to make each of your projects a success.

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Custom development

No two businesses are alike – even if they use the same technology, and conduct similar survey research projects. To succeed in today’s competitive environment, you need to be able to execute on your specific business demands and client needs. Voxco offers custom survey programming services to optimize the Voxco survey tools to your unique business processes.

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Call center consulting

Profit margins can be thin if a phone survey call center is not properly configured. With over 25 years’ experience in CATI software and telephone surveys, Voxco is an expert in call center optimization.

We know the difference the number of rings makes to your bottom line, how to measure the right KPIs, what RDD management means to your productivity, and what questions to ask your VoIP provider. Our consultants conduct a thorough evaluation of your operations and provide proven recommendations to maximize your profits.

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Database optimization

An on-premise deployment of Voxco Survey software gives you complete control over the hosting environment. But it also means you need to manage the health of your database, because a healthy SQL database environment is vital to system performance and your bottom line.

Our certified Microsoft SQL Server engineers can provide you with a personalized SQL Optimization and Maintenance Plan. Voxco survey hosting services help ensure maximum performance and avoid downtime.

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Smooth software transition services to minimize downtime

With over 25 years creating industry-leading survey software, we’ve helped hundreds of organizations transition to Voxco from their old software providers. It’s a process that we’ve formalized and fine-tuned to maximize data integrity and minimize downtime.

Our transition team is intimately familiar with the software platforms offered by our competition, and we ensure that the data transfer, survey replication and employee training are handled with the utmost care. Let us help you switch to a better software.

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Custom training

Knowledge transfer can be complex and difficult, and no one has the time to train new employees or contract workers. Let Voxco take that challenge off your hands.

Our custom training sessions are tailored to your business requirements, right down to the choice of location. We develop a unique training plan with you and use your projects as teaching examples. So each new employee learns to be productive and work autonomously on Voxco survey tools.

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The Voxco Professional Services team went beyond expectations on several surveys for us. They were a true partner in helping us deliver excellence to our own clients. That kind of service makes all the difference in working with a technology company.

The MSR Group
Rob Noha Executive Vice President

We can help!

Our experienced team of survey scripting and programming specialists can help. Let us simplify your survey project management.