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Innovation and expertise Voxco is a world-class software publisher specialized in applications for collecting and processing strategic data for Marketing and Social Researchers. Based in Canada with a strong international presence in the US, France, Germany and UK, Voxco's expertise is equally recognized by the Market Research industry, contact centers, institutions and major corporations and has long earned an excellent reputation for delivering high-quality solutions. Our main product line forms a global and integrated solution. It includes: Mission
Whether your need is for customer satisfaction studies, employee surveys, market research surveys or multi-site campaigns, no matter the complexity of your questionnaire and the collection modes chosen, Voxco has a solution. The company enables its clients to make a clear S.T.E.P. ahead empowering them with Success, Timeliness, Effectiveness and Productivity through its integrated software solutions and supported by outstanding services. Strengths - Adaptable and innovative products for complementary industries (Market Research, Contact Centers, and Enterprise Feedback Management)
- A global and integrated solution of survey software, telephony solutions (Pronto predictive dialer) and panel management tool
- Web-centric data collection
- Strategic tools for international surveys (language and time zones management)
- Mixed-mode solutions
History
Founded in 1976, under the name of Info Zéro Un, Voxco started providing data processing and analysis services to Canada's market research industry. In the early '80s, we were one of the first to market PC-based software for collecting and processing survey data. In the '90s, Voxco extended its scope to the Contact Center industry and grew to be a major player in the North American and European markets. Today, with more than 425 clients running our software in 30 countries, we are one of the world's leading developers and vendors of solutions combining software and computer telephony (CTI) for the Market Research industry, Contact Centers and Enterprise Feedback Management. Voxco is a member of ESOMAR, CASRO and the MRA.
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