|
A professional and efficient customer support team, available when needed
Voxco's Technical Support team is there to help you maximize your investment. They are extensively trained to assist you whenever you might encounter any difficulties. Some times our Team will even present creative solutions that go beyond the actual difficulty you might be facing.
Our approach to providing phone or email support is based on well-tested procedures that ensure a solution with the utmost speed. Following the best practices in the field, our multidisciplinary, multilingual team will be able to assist you instantly. In certain cases, a specialist team at a higher level may be brought in to resolve your difficulties. Don't be surprised if we take the opportunity, when in contact with you, to provide you with tips for increasing your productivity. This will enable you to profit from the combined experience of our clients and the Voxco community. All our support interventions are recorded in a database. The accumulated experience and knowledge is gathered together in a knowledgebase.
Quality service is a top priority at Voxco. Telephone support is provided during working hours from our North American and European offices. This service is for our product users operating under our after-sales service contract.
More information:
| 
