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Broad experience responding to specific survey needs in public and semi-public institutions Voxco InterviewerTM is recognized for its powerful scripting capabilities. It also provides researchers with tools for ensuring the application of strict methodologies. Voxco Interviewer is being widely used in university and government settings for data collection and surveys in: - Health studies: epidemiology, addiction and life style research
- Economic studies: employment, industries and tourism
- Social and political surveys
- Transport studies: origin-destination, airports, stations etc.
These surveys can be conducted in CATI (telephone), CAPI (face-to-face), CAWI (Web) mode or in mixed mode using any combination of them. Opinion and political polling
The contingencies of political surveying make Voxco Interviewer the best solution that pollsters can think of. Large numbers of interviews have to be completed in a short period of time, without compromising data quality or reliability. A pollster's dream would be to increase interviewer output through predictive dialing, and yet still retain all sample management tools required from the most sophisticated polling software. Our Interviewer - ProntoTM predictive dialer combination provides all this and more, such as real-time quota smoothing, increased productivity through intelligent predictive dialing in compliance with the highest codes of ethics. A few hours is all that is needed to launch a live telephone or Web survey from scratch. Omnibus surveys
Voxco Interviewer comprises all the tools required for omnibus surveys. Voxco has clients worldwide running monthly, weekly, and even daily omnibus surveys. They appreciate the flexibility of the questionnaire design module, enabling features such as: quotas applying to specific questionnaire sections, section timing and the ability to launch a new interview from within an interview. They know they can rely on Interviewer to implement last minute changes in a timely manner, and on its exportation tools to automatically provide each client with only the relevant data in their preferred format. Face-to-face - large studies / health, employment, transportation, ad testing, etc.
Voxco Interviewer is used for personal interviewing in applications such as health studies, transportation studies and multi-media ad testing. In one click, collected data is synchronized through interviewer-initiated internet sessions during which any change in the survey instrument, personal quotas and utility files (video-clips, images etc) are also automatically downloaded. Even the most complex studies can be implemented by means of features such as rosters, and a rich API enabling 3rd party applications to interact with the interview at runtime. Through our appointment module, telephone interviews can be used to recruit respondents and to set appointments for the interviewers in the field. For the demanding needs of university and institutional research
Interviewer provides the most powerful scripting tool on the market: - Rosters and repeated questions
- A complete set of computation functions
- Specialized date calculations
- OLE interface providing for interoperability with in-house applications
- Calibration tools allowing the collection of pre-test notes and observations
For field and sample management
Voxco Interviewer meets the dreams of the most demanding researcher: - Unlimited number of user-definable call results
- Precise recording of every call result with corresponding statistics
- Call-back management
- Time Slot management
- QA: Integrated monitoring with accompanied note-taking and scoring for supervisors
- Extensive and powerful call-back rules
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