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Introducing Voxco's advanced face-to-face solution (CAPI) Description
Voxco's Face-to-Face interviewing solution uses the internet to deploy and manage surveys conducted on laptops or other hand-held devices. For data collection that requires the interviewers to be highly mobile (airports, stations, subways, fairs, sporting events, polling booths etc.), Voxco provides a first-rate integrated solution.
Thanks to this system, all data are synchronized and centralized by means ot short web sessions initiated by the interviewer. A simple click of the mouse also updates everything required to continue working (new or updated questionnaires, supporting utilities, multimedia files, new sample or quotas). Interviewer quotas and an extensive set of on-line reports enable close control of all project activities.
Many user-friendly features appear in this face-to-face solution: For the interviewer - A completely rebuilt application which can be installed and maintained remotely
- Measures and graphs of study progress (completed, quotas, sample, appointments etc.)
- Simplified access to sample and projects
- A user-friendly messaging system
For the supervisor - A streamlined mechanism for synchronizing data
- Optimized tracking of field status
- Improved quotas management
- New tools for creating reports
For data synchronization - New web architecture within a unified security system
- Data compression of all transferred data for reduction of required bandwidth
- A back-up mechanism to protect collected data
- Logs of all exchanges between interviewers and supervisors
For appointment management - A calendar interface similar in style to Microsoft Outlook
- Interviews can be launched directly from appointments in the calendar
- Printable weekly calendar
Face-to-Face is ideal for projects such as: - Social studies
- Public health studies
- Market studies
- Advertising concept testing
- Promotional tests
- Economic and employment studies
- Transportation studies
- Audits and engineering data collection
- Mystery shopping studies
Features enabling you to achieve more: - An exclusive system of multi and mixed-mode data collection (CATI, CAPI, CAWI) sharing a single database, enabling an appointment to be set in one mode, and the survey to be completed in another
- Handling of multimedia questionnaires, insertion of HTML, JavaScript, Flash and more
- Questionnaire modification at any time during the field
- Reallocation of respondents during the study to accommodate interviewers (illnesses, project reassignments etc.)
- Management of global or individual quotas with the possibility of importation from other applications
- Ability to call external programs, and execute SQL requests during the interview
- Multi-study appointment diary for the interviewers
- Innovative messaging system between interviewers and supervisors
- Remote installation and maintenance of work stations
- Concurrent licences with the possibility of moving a licence from one interviewer to another
More information:
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