Voxco Interviewer^TM gives you access to various data collection modes for managing surveys (CAPI,CATI, Web)

Voxco Interviewer^TM is the most powerful and user friendly software solution on the market for all collection modes:

• Telephone interviewing (CATI) with Voxco Interviewer CATI 
• Web-based CATI with Interviewer Virtual Call Center^TM
• Web surveying (CAWI) with Interviewer Web^TM
• Personal interviewing (CAPI) with Interviewer CAPI and its Web CAPI Manager

Whether you conduct customer or employee satisfaction surveys, market research, or multi-site campaigns, Voxco has a high quality solution for you. A single set of tools is used to construct and test questionnaire whatever their complexity, manage sample, and produce the reports needed to maintain close control over the campaigns.

Mixed-mode interviewing capabilities can provide respondents the option of completing the survey over the Web. The look and feel of Interviewer Web surveys is fully customizable, and even gives you an exclusive tool to ask unaided awareness questions on the Web.
Clients equipped with our predictive dialer Pronto^TM appreciate that all of Interviewer's sample management tools, including powerful quotas and call-back rules, are fully supported. For international surveys, Interviewer Virtual Call Center^TM allows for central management of the whole data collection operation, and interviewers or partners can be recruited from around the world.

Satisfied clients: Market Research in the Healthcare or Pharmaceutical industry
Features most appreciated by clients in the field of healthcare, medical and pharmaceutical market research are:  mixed-mode interviewing, call transfer to specialist interviewers, and SQL links to ODBC-compliant live databases.

Online reporting
A complete set of Web based reporting tools is available, regardless of collection mode (Voxco Interviewer^TM VCC/CATI/CAPI or CAWI) to monitor the progress of data collection projects. Thanks to secure access, these reports are available to your clients. Reports can be predefined for periodic reporting; these include:

• Quotas 
• Toplines 
• Sample disposition, with interview durations 
• Interviewer productivity 
• Cross-tabs 
• Open-ends

Regardless of collection mode, Voxco Interviewer users continually benefit from a host of competitive enhancing features:

• Quick turnaround thanks to common scripting and field management tools
• Coherent and mutually consistent surveys
• International studies: multilingual questionnaires in practically all languages
• User-friendly and extensive tools for sample and field management (quotas, call-backs etc.)
• Cost management via real-time control panels and detailed productivity reports
• Minimum learning curve: all collection modes are integrated and designed in the same way – CATI (telephone inbound/outbound), Web (CAWI), face-to-face (CAPI)
• Data export in industry-standard formats - SAV (SPSS), SAS, triple-S, XML, StatXP and others
• Easily-accessible survey and administrative data saved in SQL compliant databases
• Multi-mode features enable the respondent to complete a survey by telephone and/or over the Web in either order
• Complex questionnaires built in less time than with other systems
• Straightforward and concise design language - easy for everybody to understand, including clients
• Simple re-use of questions from previous questionnaires or standard surveys
• Mid-field adjustments to questionnaires easy to execute on the fly
• High-quality, complete and consistent data, whatever the collection mode(s)
• All contacts with the respondent automatically registered in the system
• Data and variable dictionaries available in industry-recognized formats