Reach your target demographic efficiently and cost-effectively.

Demographics are changing while research teams and budgets are shrinking. Meet the challenge head-on with Voxco survey tools and data collection expertise.

Use one unified survey software platform to run any complexity of survey across virtually any medium; from basic voice of customer online surveys to layered multi-channel programs. Get support from a team with 25+ years’ experience helping government departments and public agencies survey hard-to-reach respondents.

  • Multiple, powerful interviewing modes

    • Voxco offers a centralized survey software platform that includes CATI, Online, Mobile Offline, and IVR data collection modes.
    • Create hybrid survey programs that switch between modes, or interview different population segments via different methods.
    • A common platform gives you greater operational efficiency through centralized survey scripting and a unified database.
    • Voxco CATI integrates seamlessly with Voxco IVR and Voxco Dialer, offering 4 different dialing modes. Combined, these create an all-in-one phone survey software platform of unparalleled productivity.
  • High security and privacy levels

    • Our technology enables you to comply with regulations that govern privacy and data protection, including HIPPA, FISMA, PIPEDA, CNIL.
    • Voxco solutions comply with international data hosting and access regulations that restrict US access to the personal data of non-US citizens.
    • Our system includes strong security controls, such as sophisticated password management, granular access permission levels, and LDAP integration.
    • We offer hosted services enabling you to reduce the cost of maintaining servers. Our hosting facility maintains SAS-70 attestation and is PCI DSS Level 1 certified.
    • You can also deploy on-premise to control the complete hosting environment, benefiting from your existing infrastructure.
  • Easily manage complex study parameters

    • Our design tool can handle the simplest to the most complex surveys. Develop questionnaires through an intuitive drag-and-drop interface with powerful scripting capability.
    • Size is never a barrier. Several Voxco clients have 1+ million records per project and thousands of quota cells.
    • Achieve complex sampling strategies through our powerful calling rules and extensive sample management tools.
    • The different calling regulations for mixed cell phone/landline samples are automatically addressed by Voxco Dialer’s hybrid calling mode.
  • Reliable expertise and support

    • We have over 25 years of survey technology experience, and support several of the world’s largest government research organizations.
    • Our clients include diverse government agencies such as police departments, statistical agencies, and health agencies.
    • Voxco offers comprehensive start-up assistance. We help agencies of all sizes make the transition to our survey tools.
    • Our professional services team can take on virtually any of your survey programming, scripting and hosting needs.
 

With Voxco, not only did we get a great survey technology partner, we gained the freedom to expand. Voxco Multi-Mode allows us to scale up easily, or branch out into other data collection modes. Beyond the technology, we also are reassured by Voxco’s extensive experience in social sciences and public opinion research.

IMPAQ International
Thomas Wilkinson Vice President of Survey Research

Want to know more?

Voxco survey software is used by 300+ organizations in various industries around the world. We can help YOUR organization solve its data collection needs.