Predictive Dialer System

Predictive Dialer System (ISDN, VoIP)

Computer-based dialer designed to optimize the productivity of telephone survey campaigns.

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  • Dynamically adjusts the pacing of calls to match forecasted interviewer availability.
  • Ensures a supply of connected calls and minimizes interviewer downtime.
  • Memory system for prioritization of call-backs.
  • Runs in standalone mode or connects to most commercial PBXs.
  • Fully integrated with Command Center™, Voxco's multichannel platform.

Recommended for

  • Market Research Firms
  • Social Research Firms
  • Education
  • Governments & Public Sector
  • Call Centers