All Voxco products are designed to improve the quality of information available to help managers make sound decisions. However, the specificities and characteristics of each product make them suited to specific applications and vertical markets.
The chart below provides an overview of Voxco's products with corresponding target markets.
& Public Sector
|Online Survey Software|
|Social Media Monitoring Tool|
|Multichannel Data Collection Software|
|Web Survey Software (CAWI)|
|Telephone Survey Software (CATI/IVR)|
|Mobile Survey Software|
|Face-to-Face Survey Software (CAPI)|
|Panel Management System|
|Predictive Dialer System|
|Voxco Insight Publisher|
Enterprises are looking for powerful yet easy-to-use solutions capable of generating results quickly to allow for sound-decision making. Voxco's products enable companies to survey and listen to actual and potential clients, employees, shareholders, etc. Marketing, Communications, HR, Research and Development, and Investors Relations departments appreciate Voxco's survey and social network monitoring solutions.
To cater for the extensive and demanding requirements of this sector, Voxco's Command Center™ features multimode data collection and high-volume data processing capabilities which optimize time, cost and profitability variables. This multichannel platform has been specifically designed to satisfy market research firms, and is certainly the most used worldwide in this particular segment.
The main challenge of these organizations is to increase their social surveys' response rate. They must have access to a multimode data collection solution and be able to create well-designed questionnaires. Voxco offers a wide range of products tailored to their specific needs and objectives.
The scripting and management of simple or complex questionnaires to collect data for governments and public sector organizations require high performance tools capable of generating a large sampling, and providing precise results. Voxco's solutions allow for a centralized management of surveys conducted via various collection modes. The public sector will also be interested in Acuity4 Social, Voxco's social media monitoring and insights platform, for instance during election campaigns or to monitor a government's level of popularity.
Call Centers worldwide benefit from Voxco's powerful solutions that combine telephony and software capabilities. Our CATI products and predictive dialer allow them to centralize, simplify and optimize their daily activities and overall productivity.