In-house Research Now Uses Voxco Command Center™
Royal Wootton Bassett, UK – May 6th, 2013: In-house Research announced today that they will now use the Voxco Command Center™. The product itself will allow In-house Research to create multiple surveys relatively simply, meaning that they will offer more flexibility to their clients. Voxco has a modern, easy to use, and powerful package of software covering all data collection methodologies. This software includes different technologies such as CATI, CAPI, Predictive dialer, online survey, Smartphone and tablet applications and support for multiple languages.
Malcolm Pitcher, Managing Director of In-house Research said: “We chose Voxco because it ticked all the boxes, more so than any other solution we looked at. The Voxco team came across as very supportive and customer focussed; making us feel that we would definitely be looked after and cared for as customers. Our favourite part of Voxco is the direct access to the raw data in the databases – this means we can extract and manipulate data in any way we want and have a solid backbone for setting up bespoke client reporting systems. We also like that it’s simple to use.”
Jason McGrath, Senior Sales Account Manager Voxco, said: “In-house Reseach has a very unique offering to their many clients. Being flexible and responsive is key to their organization. Voxco’s Command Center™ software allows them to stay ahead of the game by allowing for real time changes and reporting of surveys live in the field. We are extremely excited to welcome In-house Research to the growing list of UK clients who see Voxco as the product of choice!”
About In-house Research
In-house Research In-house Research undertakes market research and customer satisfaction surveys in the UK. It is the U.K.’s largest independent supplier of customer satisfaction to the new homes market. It currently undertakes continuous customer satisfaction surveys for over 30 brands, including most of the majors. Other In-house Research clients include Longleat Safari and Adventure Park, Scottish Building Society and Stewart Milne Timber Systems.
Voxco is a global provider of software solutions that enable companies, market research firms and institutions to make informed decisions by providing them with the tools to collect, process and analyze data from their environments.