Call centers know who to call on
Voxco expands the universe and capabilities of call center telephone surveying - interviewers can be located in one or more phone rooms, or work from home. CATI field and sample management is perfectly integrated with Voxo's proprietary telephony solutions. Dialing controls are designed specifically for the exacting standards of Market Research, resulting in fewer dropped calls and improved efficiency. Predictive, Power, and Preview dialing will all increase your overall call center efficiency and improve your staff morale. Power dialing ensures live calls get through to the interviewer and eliminates dropped calls. No more tell-tale.
